11/25/2021

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Delivery Driver Interview Questions. Delivery Drivers are found in a few different settings. The basics more or less stay the same. First, you’ll want to see a clean driving record. Then, if you require drivers to use their own (reliable) vehicle, you’ll want to see valid insurance. A Commercial Driver License (CDL) authorizes an individual to operate a commercial motor vehicle or combination of motor vehicles used to transport passengers or property. Individuals applying for a Commercial Driver License should recognize that this is a professional license with more testing requirements than other licenses.

These Truck Driver interview questions will guide your interview process to help you find trusted candidates with the truck driver skills you are looking for.

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Truck Driver Interview Questions

Truck drivers transport goods over short or long distances. Being out on the road means they have immense responsibility so make sure you check their commercial driver’s license (CDL) and driving record. Often, you’ll want to hire someone with their own truck so, in this case, check their insurance papers too.

They need to be experienced drivers, able to maneuver their vehicle and drive occasionally in difficult roads. A test drive with each candidate will demonstrate their skills. Apart from that, you’ll want someone with knowledge of large vehicle maintenance, traffic regulations and a good sense of orientation. You can ask them to use GPS or plan a route on a map to see how they prepare their trips. Look for signs that they’re committed to meeting deadlines and value safety.

Depending on your industry, you may want your drivers to be familiar with your products or processes (e.g. how to handle a certain cargo). Add your own questions to find out if they meet your specific job requirements. You can use the following questions for truck driver candidates as a guide to plan an effective interview process.

Operational and Situational questions

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  • Imagine you’re involved in an accident that isn’t your fault. What do you do?
  • If a client was dissatisfied because you arrived late with their delivery, how would you handle it?
  • Imagine you are running late for a delivery because you encountered problems on the road. What could you do to preserve customer service quality without compromising safety?
  • If I asked you to do basic maintenance to a truck, what steps would you follow?

Role-specific questions

  • How much experience do you have as a professional delivery driver?
  • What was your longest haul? How did you stay alert during this time?
  • What states/counties have you been to as part of your job?
  • How do you feel about a slip-seating setup?
  • How do you ensure you always meet deadlines?
  • What papers/logs should a truck driver keep? How do you ensure accuracy?
  • How important is safety to you?

Behavioral questions

  • Have you ever received incorrect information from a dispatcher or other colleague? What happened and how did you resolve the issues that occurred?
  • Tell me about a time you almost lost your concentration on the road. What did you do to stay focused?
  • Did you have good relationships with clients in your previous job? How did you do it?

Pro tip: Remember to request permission for a background check and drug test. Law also states that people with certain health conditions are prohibited from driving large or heavy vehicles.

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© Sandor Bodo, The Providence Journal Chuck Hollis Training

Q: I received applications to renew my drivers license through the mail. When I tried to renew online, I was told that I couldn't because I had already gotten a replacement license in April, online, when I had lost my license due to a lost wallet.

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I have been trying to make a reservation online, but nothing seems to be available. Any suggestions for me?

— Anonymous

A: Another option for you, instead of making a reservation, is to renew your license through the mail or dropping off your application and payment at any of the DMV Drop Boxes.

Many Rhode Islanders have taken advantage of this new service we have offered and it saves you a trip to the DMV. However, if you would like a REAL ID during this renewal cycle, then a reservation will be required.

Reservations do fill up quickly but they are available and new reservations open up daily. We do ask that if you make a reservation and are unable to keep it that you either modify it for another day and time or you cancel it so someone else can fill that time slot. Many residents make reservations and do not show up for some reason and it’s a shame because someone else who really needs to come in could fill that time slot.

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REAL ID’s will be required as of 10/1/2021 to fly domestically and enter certain Federal buildings or facilities. Just make sure you bring in all the required documents: identity document (birth certificate, passport), proof of social security number (social security card, W-2, 1099 or paystub with full name and SSN), and two proofs of residency. Proof of name change from the identity document to a current name must be demonstrated with a document issued by an authorized government agency (marriage certificate, divorce decree, or a court document). A complete list of REAL ID documents that can be used can be found on our website, www.dmv.ri.gov, as well as other information and forms.

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During this pandemic, we are allowing Rhode Islanders to do most renewals and duplicates or plate remakes through the mail. We have recently added many online transactions: License/ID/CDL Renewal, Duplicate Driver’s License, and Cancel Registration.

Cancelling a registration (or license plates) is an easy and quick transaction to do online. Follow the simple instructions and save yourself a trip to the DMV. We ask that if you use this online transaction that you DO NOT bring these plates to the DMV. You can destroy them or recycle them.

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Chuck Hollis is assistant administrator of the Rhode Island Division of Motor Vehicles. Please email your questions to [email protected] with “Ask the DMV” in the subject field.

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This article originally appeared on The Providence Journal: Ask the DMV: Renewing a drivers license