Hence, you need to update and install proper driver for your Android phone/tablet. Open Device Manager: for Windows 7, go to Start Control Panel System and Security System Device Manager; for Windows 8/10, press “Windows + X”, then click “Device Manager”. Find and expand “Other devices” or “Portable devices. Sony Ericsson mobile phone drivers (doesn't include windows based device support)) Vodafone 845 mobile phone driver. Version 126.96.36.199 Date 10 Dec 2013 Size 4.2 MB. Vodafone 845 mobile phone driver. Windows Phone 7 WinUSB. Version 188.8.131.52 Date 10 Dec 2013. When calling the company, use the phone number you have in your records. Do not use a phone number provided by the mysterious stranger at your door. Even if you get verification, you should carefully watch this repairman's actions during his stay.
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MTP USB Device Not Working Overview
When you connect the Acer Iconia Tab, Samsung mobile or other portable devices to computer, but in the driver software installation pops an error that MTP USB Device installation is failed. Your computer cannot recognize the mobile phone or other portable devices.
In device manager, the MTP or MTP USB device is marked with a yellow exclamation. Sometimes you may receive an error message saying “Device driver software was not successfully installed”. Here are some solutions to the issue.
What is MTP?
MTP is the abbreviation of Media Transfer Protocol. They allows files to be transferred between portable devices and the computer. When you connect Android devices as the MTP connection, it will shows as media device on computer. This protocol is very differently from the USB mass storage. MTP protocol runs in a file level.
MTP allows the transfer of music files on digital audio players, media files on portable media players, and personal information on personal digital assistants.
How to Fix MTP USB Device Drivers Issue on Windows 10?
When computer does not recognize android devices and shows as a MTP USB devices error, you can follow the next ways to fix it.
Solution 1: Update MTP USB Device Drivers With Compatible Hardware
Supposing the MTP device has a yellow mark in Device Manager, you need to update it. This way can also solve the related problem that a service installation in this INF is invalid.
1. Press Windows + R then input devmgmt.msc and click on OK to open Device Manager.
2. Expand Portable devices and find MTP. Then right click MTP or MTP USB Device and click Update Driver Software.
3. Select Browse my computer for driver software.
4. Choose Let me pick from a List of device drivers on your computer.
5. Check Show compatible hardwareand choose MTP USB Device. Then click Next to install it.
6. In driver update warning, click Yes to continue install the compatible MTP USB device driver for your Android devices.
After MTP USB driver is installed, your problem should be resolved.
But there is another problem that the MTP USB device driver install failed, and it shows as a Code 10 error the device cannot start. So if there a MTP USB device code 10 error, follow the next ways to fix it.
Solution 2: Update MTP Driver Automatically
If there is no compatible MTP USB device drivers in the device manger, you can try to use a tool to help you scan your Samsung, Acer, or other Android devices automatically and find the right Samsung MTP driver or other MTP device drivers.
Driver Booster is a professional driver update software, it provides an easy way to manage device drivers on your computer. The application scans you computer’s devices and update its driver automatically from a database of over 3,000,000 drivers and game components.
1. Download, install and run Driver Booster on Windows 10.
2. Click Scan. After that, Driver Booster will scan all the internal and external devices including the Android devices and find the drivers for them.
3. Click Update. Find the Portable devices and then click Update. Of course, you can select all and click Update Now to update all drivers.
Solution 3: Install wpdmtp.inf manually
Someone reported that if the mtp driver is not successfully installed, you can find the wpdmtp.inf file on your computer and install it to fix the problem. But if your wpdmtp.inf is missing, maybe you should try to the next way.
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1. Open File Explorer, and go to Local Disk C > Windows > INF.
2. Locate inf in the list or you can search it in the search bar. Then right click it and choose Install.
3. Restart your computer and try to connect again to see if the problem is solved.
Solution 4: Download Media Feature Pack for N Version of Windows 10
If your MTP USB driver is in a failed installation in device manager and the wpdmtp.inf file is missing, you can download the Media Feature Pack software.
As we know the MTP is transferring the audio files to digital music playing using Windows media player or the similar applications, so this way is a right choice. This software supports Windows 10 Home N, Windows 10 Pro N, Windows 10 Education N, Windows 10 Enterprise N, and Windows 10 Enterprise N Evaluation.
1. Goes to the download page.
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2. Select the Media Feature Pack version, and then click Confirm.
3. Double click the file to run it, then follow the wizard to install it.
4. After that, reboot your computer.
5. Reconnect your mobile phone or other android devices to computer again.
Solution 5: Check Registry Settings
One reason for your problem may be your registry settings, so you need to check and change the settings. Here are detailed steps.
1. Press Windows + R key and input regedit.exe in the dialog box. Then click OK.
2. Follow below path:
HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control > Class
3. Press Ctrl + F Input Portable Devices in the box and click Find Next.
If the result contains UpperFilters, right click it and delete it. Then restart the computer and test if the problem remains.
Solution 6: Enable USB Debugging
Some users said enabling USB debugging on their phone helped them with the problem. You may as well have a try. For the Android phone, you may find USB debugging from here:
Settings > Applications > Development > USB debugging.
Or: Settings > Developer Options > USB debugging.
After you find it, make sure it is checked.
See if the ways works after you enabled it.
Solution 7: Enable administrator permission
If you didn’t give administrator permission to your computer, this may be the reason for your problem. You can run Command Prompt to fix the problem.
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1. Open Command Prompt as administrator.
2. Input the following command in the window and hit Enter.
net localgroup Administrators local service /add
After the process finished, check if your phone can be recognized.
Solution 8: Fix it for Windows Vista and XP
Microsoft has released Media Transfer Protocol Porting Kit on its official website. So if you still fail to install the driver successfully, you can try this method.
As Microsoft said, this porting kit includes the complete MTP specification, updated design documentation, updated sample source code, software to implement a PC-based MTP simulator, and MTP test tools.
Download Media Transfer Protocol Porting Kit first. After you installed it successfully, reboot your computer and re-connect the phone to the computer.
There is another you should remember is that this software can only work for Windows Vista, Windows XP, Windows XP or Windows Vista, Visual Studio 2005 SP1.
The eight ways introduced above all are feasible solutions for MTP Driver error and failed installation problem. There should be one that can fix your problem. Hope they can give you some help.
USB driver is crucial when you want to access your Android device from a Windows computer for file transfer, tethering, rooting, backup or Android data recovery. In most cases, Android USB driver should be automatically installed when you first connect your handset to a Windows 7/8/10 computer. However, it is actually very common that Android USB device drivers fail to install on PC due to system glitch, wrong configuration, compatibility, etc. In this article, we’re going to learn to install USB driver for Android phone/tablet on computer manually. You can also check other tips for fixing Android USB device not recognized problem.
Method 1. Update and Install Android USB Driver on Windows 7/8/10
Sometimes Windows doesn’t recognize Android device because the driver is corrupted and USB driver not working. Hence, you need to update and install proper driver for your Android phone/tablet.
Step 1. Open Device Manager: for Windows 7, go to Start> Control Panel> System and Security> System> Device Manager; for Windows 8/10, press “Windows + X”, then click “Device Manager”.
Step 2. Find and expand “Other devices” or “Portable devices” and find your device. If there is a problem with the driver, it should be marked with a yellow exclamation mark.
Step 3. Right click on the driver and choose “Update Driver Software…”.
Step 4. Choose “Browse my computer for driver software”> “Let me pick a list of device drivers on my computer”, then hit “MTP USB Device” and click Next.
Step 5. You may need to reboot your computer after the update, and then check whether the USB driver problem is solved or not.
Method 2. Download Android USB Driver for Windows from OEM Manufacturer
If the driver for your Android device is deleted due to a certain reason, you can still download USB driver from your cellphone manufacturer site. Please download OEM USB driver according to your device manufacturer, such as Samsung, HTC, LG, etc., from the page linked below and learn how to install them on Windows 10/7/Vista computer.
Download and Install OEM USB driver
Here we take Samsung Galaxy S5 AT&T for example:
Step 1. Visit Samsung download page.
Step 2. Click MOBILE> Phones> Galaxy S> Phone Name> Carrier> CONFIRM.
Step 3. On the new page, find Downloads section, and then click DOWNLOAD icon > CONTINUE> I ACCEPT.
Step 4. Once Samsung USB driver is downloaded, you can install it on your computer under the guide of the page linked above.
Method 3. Install Universal Android ADB USB Driver for Windows
If you don’t have a brand or widely-used Android device, or don’t want to seek hard for the specific driver, a universal Android ADB USB driver might work for you. Visit AdbDriver and download ADB Driver Installer to your computer, then follow steps below.
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Step 1. Make sure you have USB debugging enabled in your Android device. For this:
- Go to Settings> About phone, and then tap “Build number” 7 times.
- Go back to Settings, then choose “Developer options”.
- Find the “USB debugging” option and tap the button to enable it. Accept warning by tapping on OK button.
Step 2. Connect your device to PC/Laptop using a properly functional USB cable.
Step 3. Unzip the downloaded ADB file, and then launch ADBDriverInstaller.exe.
Step 4. Select your device from the list, and click Install. This process might some time to complete.
Step 5. Once the installation is completed, you’ll find the Device Status marked with OK.
Method 4. Fix Android USB Device Drivers Fail Problem with Command Line
Even though we are quite sure that USB drivers can be successfully installed with Method 1 to 3, it is worth a try to fix “Android USB driver fails to install error” with a command line.
Step 1. Run Command Prompt as administrator: for Windows 10/8, press Windows + X, then choose Command Prompt (Admin); for Windows 7, click Start> All Programs> Accessories, then right-click Command Prompt> Run as administrator.
Step 2. Click Yes when User Account Control window pop up.
Step 3. Copy and paste the following command to the window, and then press Enter:
net localgroup Administrators local service /add
Step 4. Exit the window, and then connect your phone to PC again.
Now that Android USB driver has been successfully installed, you can transfer files between mobile phone and PC, or recover deleted photos, contacts or other data from Android device.